AURIGA GEMS - PRIVACY POLICY

Last Updated: 28/07/2023

At AURIGA Gems, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website and engage with our products and services. By accessing our website and providing your information, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, billing address, shipping address, phone number, and payment details.
  2. Usage Information: We may collect non-personal information about your interactions with our website, including IP address, browser type, operating system, referring URLs, and pages visited, to help us analyze and improve the performance of our site.

How We Use Your Information:

  1. Order Processing: We use your personal information to process and fulfill your orders, communicate order status, and provide customer support.
  2. Improvement of Services: We may use usage information to analyze website trends, enhance user experience, and optimize website content and functionality.
  3. Marketing Communication: With your consent, we may send you promotional emails about our products, special offers, or events. You can unsubscribe from these communications at any time.

Disclosure of Information:

  1. Third-Party Service Providers: We may share your information with trusted third-party service providers to facilitate order processing, shipping, payment processing, and marketing activities. These service providers are obligated to use your information solely for the purpose of providing services to us and are required to maintain the confidentiality of your data.
  2. Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or governmental requests.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize your preferences, remember items in your shopping cart, and improve website performance.

Children's Privacy:

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete the data.

Your Choices:

  1. Access and Correction: You may request to access, correct, or update your personal information by contacting us at aurigagems@gmail.com.
  2. Opt-Out: You can opt-out of receiving promotional emails by clicking the "Unsubscribe" link in the emails or by contacting us.

Changes to Privacy Policy:

We reserve the right to update this Privacy Policy at any time. The date of the latest revision will be indicated at the top of this page. Any changes to the policy will be effective immediately upon posting on our website.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at aurigagems@gmail.com or through our customer support channels.

Thank you for choosing AURIGA Gems. We value your trust and are committed to protecting your privacy while providing you with an exceptional shopping experience.